Quality Assurance — ISO 9001, FAI, CMM and Continuous Improvement
Quality is not a department — it is a discipline built into every step of the production process. At SkillsProto, our factory network operates under ISO 9001 quality management, with First Article Inspection (FAI), in-process inspection and final AQL inspection on every order.
If you have a quality specification — automotive PPAP, medical ISO 13485, aerospace AS9100 — talk to us; we will design the QA plan around your standard.
Our quality system
| Activity | When | What |
|---|---|---|
| DFM review | At quote | Manufacturability feedback on CAD |
| Material verification | On receipt | Material certificates against spec |
| First Article Inspection (FAI) | First part off tool | Dimensional report + CMM on request |
| In-process inspection | Throughout production | Visual, dimensional, cosmetic |
| Final inspection | Pre-shipment | AQL sampling per your spec or industry standard |
| Tooling maintenance | Per tool | Scheduled maintenance to preserve tool life |
Inspection equipment
- CMM (coordinate measuring machine) — calibrated, dimensional layouts on request.
- Optical comparator — 2D profile measurement.
- Digital micrometers, calipers, pin gauges, height gauges — calibrated, traceable.
- Surface roughness tester — Ra measurement for cosmetic surfaces.
- Hardness testers — Rockwell and Vickers for material and coating verification.
- CMM measurement reports — exported as PDF for your records.
Material traceability
- Mill certificates available on request for traceable batches.
- Batch numbering applied to all production lots.
- CMRT / RoHS / REACH declarations available on request for compliance-sensitive markets.
First Article Inspection (FAI) — what you get
- Dimensional report covering all critical-to-function features.
- Photos of the first article.
- CMM layout if requested.
- Material certificate.
- Process parameters recorded for repeatability.
Quality issues and warranty
- All parts carry a 12-month warranty against manufacturing defects.
- Warranty claims responded within 1 working day with a root-cause analysis and remediation plan.
- We will remake or refund any defective part within the warranty period.
Continuous improvement
We track first-pass yield (FPY), on-time delivery (OTD), customer complaint rate and warranty rate for every customer. These KPIs are reviewed monthly, and corrective actions are tracked to closure. We share our KPIs with framework customers on request.
Frequently Asked Questions
Q: Are you ISO 9001 certified? A: Yes. Our factory network operates under ISO 9001 quality management.
Q: Do you provide CMM reports? A: Yes — CMM measurement reports are available on request for first articles and production runs.
Q: Can you support PPAP / APQP for production orders? A: Yes — we support PPAP level 3 and APQP for automotive production orders.